Your satisfaction is our priority at ElectricalSouq.com. We offer a straightforward return and exchange policy for your peace of mind.

Eligibility:
Returns and exchanges accepted within 14 days of delivery.
Applicable for new, unused items in original packaging.

Return Methods:-
In-store: Visit any of our return locations.
By Mail: Ship the product to the return address provided by our team.

Customer Responsibility:
Return shipping labels must be arranged and paid by the customer.
We do not charge any restocking fees.

Refunds:
Refunds are processed within 30 days after receiving the returned item.
Refunds are made to the original payment method only.

Exchanges:
You may exchange products for different models, sizes, or specifications, subject to availability.