Shipping Policy
At ElectricalSouq.com, we understand that timely and safe delivery is crucial. That’s why we’ve built a streamlined shipping system to serve customers across Saudi Arabia and the GCC with speed and accuracy.
Delivery Coverage:
We ship across all major cities and regions within Saudi Arabia. For international or GCC orders, please contact our support team.
Processing Time:
Orders are typically processed within 1–2 business days.
Orders placed after 2 PM or on weekends/public holidays are processed on the next business day.
Delivery Time:
Within Saudi Arabia: 2–5 business days (depending on the city).
Remote areas may experience slightly longer delivery times.
Shipping Charges:
Free shipping on orders above SAR 500.
Orders below SAR 500 incur a flat shipping rate, visible at checkout.
Special delivery options (e.g., express, bulk freight) are available upon request.
Shipment Tracking As soon as your order ships, you’ll receive an email or SMS with tracking details.
Damaged or Lost Packages In the rare event of a lost or damaged shipment, please contact us within 48 hours of delivery with photos and your order number. We’ll initiate a resolution immediately.
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